Terms and Conditions
Introduction
Welcome to our multi-award-winning salon, where we pride ourselves on delivering high-quality treatments and exceptional customer care. By booking an appointment or using any of our services, you agree to comply with and be bound by the following terms and conditions.
Appointments and Booking
We offer a convenient online booking system that allows you to manage your appointments at your convenience. Please ensure that all booking details are correct at the time of scheduling. Any changes or cancellations must be made in accordance with our cancellation policy.
Cancellation Policy
We understand that sometimes plans change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.
Treatment Menu
Our treatment menu has been carefully curated to meet a variety of needs. Whether you’re in for a quick maintenance appointment or looking to indulge in a more extensive treatment, we have options to suit everyone. Please consult with our staff if you have any specific concerns or requests before your treatment begins.
Products and Treatments
We are committed to using only the best products available in the industry. Our recent introduction of DMK skincare has revolutionized our skincare offerings, and we are excited to share these advancements with you. While we take every precaution to ensure a safe and effective treatment, we cannot be held responsible for any adverse reactions to products used during your treatment. Please inform us of any allergies or sensitivities prior to your appointment.
Awards and Recognition
As a salon that has proudly won over 30 awards, we are dedicated to maintaining the highest standards in all aspects of our service. Our team continuously invests time and resources into training and product development to ensure you receive the best possible care.
Payment and Pricing
All treatments and services must be paid for in full at the time of your appointment. We reserve the right to change our prices at any time, but you will be informed of any changes prior to your appointment.
Liability
While we strive to provide the highest level of care and expertise, we cannot be held liable for any injuries, losses, or damages that may occur during or after your visit to our salon.
Amendments
We reserve the right to amend these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services will be considered acceptance of the revised terms.
Contact Information
If you have any questions or concerns about these terms and conditions, please feel free to contact us directly.
Thank you for choosing our salon. We look forward to providing you with an exceptional experience.